| Job Title: |
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Call Center Agent |
| Category: |
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Client Services |
| Total Positions: |
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5 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
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Fresh1 Year |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
May 26, 2019 |
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| Job Description: |
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Call Center Agent Job Duties:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
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| Required Skills: |
| Customer Focus Verbal Communication Listening |
| Company Information |
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Company Name: Peak Software Technology
Company Description:
Expand locally and globally and to deliver valuable Software solutions that ensure greater return on investment to the businesses. Our aim is to guide and enable you to innovate & change your business effectively. Our initiatives are focused towards growth, cost reduction, risk and regulations management.
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