| Job Title: |
|
Customer Support Assistant |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
|
Lahore |
| Gender: |
|
Female |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 13,000 to 14,000 per Month |
| Apply By: |
|
Aug 24, 2018 |
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| Job Description: |
- Attracts potential customers by answering product and service questions; suggesting information about products and services.
- Maintains customer records by updating record list.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Effective verbal and written communication at all levels
CSR Responibilities:
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
- Manage COD account
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| Required Skills: |
| Customer service,Listening,Market Knowledge,Phone Skills,Product Knowledge,Quality Focus,Documentation Skills,Resolving Conflict,Analyzing Information |
| Company Information |
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Company Name: Technological Enterprises
Company Description:
Technological Enterprises is an IT solutions company with headquarters located in Lahore, Pakistan.At Technological Enterprises, we offer web-based services and solutions for various markets.Our team of developers implements custom internet applications using WordPress, Joomla, CodeIgnitor, Laravel, and CakePHP.Moreover, we use industry-standard HTML5, CSS3, JavaScript, JQuery, Ajax, JSON and PHP for website development.
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