| Job Title: |
|
Call Center Manager |
| Category: |
|
Management Consulting |
| Job For: |
|
Student |
| Total Positions: |
|
3 |
| Job Location: |
|
Islamabad |
| Gender: |
|
Male |
| Age: |
|
23 to 35 years |
| Minimum Education: |
|
Intermediate |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
4 Years |
| Required Travel: |
|
Not Required |
| Salary Range: |
|
PKR 25,000 to 100,000 per Month |
| Apply By: |
|
Feb 15, 2015 |
| |
|
|
| |
|
|
|
|
| Job Description: |
| Able to setup an Outbound Call Center from scratch. Managing the daily running of the call centre, including sourcing equipment, effective resource planning and implementing call centre strategies and operation. Setting and meeting performance targets for speed, efficiency, sales and quality. Ensuring all relevant communications, records and data are updated and recorded. Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues. Monitoring random calls to improve quality, minimize errors and track operative performance. Coordinating staff recruitment, including writing vacancy advertisements and liaising with HR staff. |
| Required Skills: |
2-3 years experience as a Call Center Manager or similar role
Good spoken and written language skills
Ability to plan and execute
Ability to persuade and negotiate
Ability to work under stress
Ability to manage a team.
Ability to achieve weekly basis targets
Worked as CSR and CLOSER experience.
|
| Company Information |
|
|
Company Name: UMUTS Technologies
Company Description:
UMUTS Call center is a US BASED CALL CENTER.
We are not just delivering the solution but also help to boast your business with latest IT requirements. We use the latest technology and are meticulous in our crafting of a site in order to ensure its marketability to the most important and appropriate search engines.
|
|
